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The Heat Treatment division of Keighley Laboratories has been certificated to the AS9100 Revision C standard, the quality management system for the aviation, space and defence industries.
The West Yorkshire company was audited over a three-day period by BSI, the UK’s premier certification body, and was recommended for accreditation to AS9100 Revision C, strengthening its position as a specialist technology provider and augmenting its existing accreditation to BS EN ISO 9001:2008.
Earlier, a four-man team led by Heat Treatment technical manager, Allan Carter, had put in place a year-long programme aimed at implementing changes to internal systems and procedures necessary under Revision C.
“The major themes for the new AS9100 specification were risk assessment and customer satisfaction,” said Carter. “This has entailed reviewing all of our First Article Inspection reports and developing risk management procedures for all new aerospace work, including treatment process sheets identifying temperature and soaking times, quenchants used, testing stages, case depth and other technical criteria. We have also introduced methods for measuring customer satisfaction, by recording on-time delivery performance and customer feedback, as well as carrying out routine calls and surveys. These procedures are primarily aimed at organisations in the aerospace sector, although our clients in other industries also appreciate these enhanced standards.”
Keighley Labs managing director, Debbie Mellor added: “This accreditation underlines our ongoing commitment to quality assurance and strengthens our supplier status. The revisions to AS9100 make the standard even more rigorous than before and it demonstrates that we can meet the most exacting requirements. We are grateful to Allan and his project team for steering us through the accreditation process and to our whole workforce for their commitment to continuous improvement. Hopefully, this will open up fresh market opportunities for us.”