Since 2017, Zoro has gone from strength to strength, with plans to increase staff by another quarter within the next year. The number of products Zoro has sold has also doubled to 300,000 items of PPE, tools, fasteners and equipment, including big name brands. Since January 2020 alone, the company has launched over 97,000 new products.
Zoro UK is daughter company to Fortune 500 company Grainger Global, which was founded in 1927, and has more than 3.2 million businesses and institutions that purchase maintenance, repair and operations (MRO) products. Zoro supplies PPE and equipment to more than 126,000 companies in the engineering, automotive, aerospace, rail, marine and construction markets across the UK.
Chris Matenaers, marketing director at Zoro UK, said: “With around 19% of the UK’s workforce employed in the engineering sector, it is essential that companies have a reliable source of quality equipment, tools and, most importantly, PPE.”
Throughout 2020, despite being a challenging year for many businesses, the Zoro Category Management Team have been able to increase the number of suppliers by ten percent to overcome supply chain issues.
Matenaers believes one of the key reasons for strong and steady growth, apart from competitive pricing and a strong product range, is the flexible trade accounts.
“With office-based teams currently working from home, our multi-user accounts allow for easy collaboration for teams to order the supplies they need. We understand how important next-day delivery and reliable customer service is and we are striving to keep up with demand.”
Zoro’s Business Accounts offers multi-user access, a feature developed for home working. All purchases made by users on the business account will contribute towards the company’s tiered pricing discounts scheme. Other features also include order subscription, introduced to reduce admin, easy-share quotations and multi-user accounts with capped spending.
