Two companies that reached the century were Protocon Engineering and Quality Blasting. At the other end of the scale, one of the first companies TEC supported through the process was High-Tech Engineering. However, each of these companies had different reasons for adopting SC21. Alan Bass, Quality Blasting's managing director, said: “We are keen to adopt the industry's continuous improvement methodology to develop our business processes, and SC21 is a good fit for Quality Blasting. Deciding to embark on the programme was a big decision to make and I am confident that it will deliver for the company and for our customers.” Karl Cadman, SC21 champion of Protocon, stated: “We are starting our SC21 journey to improve our business processes, reduce inefficiencies and ultimately deliver a better service and product to our customers. We have chosen TEC to support us through this journey due to their vast knowledge, experience and expertise of SC21.” High-Tech's managing director, Steve Tickner commented: “The journey that we have made towards implementing SC21 has been of real benefit to the business – resulting in retaining Silver Award for four consecutive years. Their expert and timely advice have undoubtedly made this process much easier, to the benefit of the company and also our customers.” TEC has supported 24 companies to bronze award, over one third of the total of 68. To this can be added over fifty client certifications to Rev C of AS/EN9100. Dave Bull, director of TEC, concluded: “SC21 is making a huge difference to the aerospace and defence supply chains. It has raised the bar in terms of Quality, Cost and Delivery (QCD) performance and the industry has recognised the value it brings to customer-supplier relationships. We are pleased to be able to support businesses committed to the philosophy of understanding and achieving excellence. “There is a lot of work ahead for companies which have just started on the SC21 continuous improvement journey, such as Protocon and Quality Blasting. However I am sure that both companies will derive great benefits throughout the process, just like High-Tech, and not just aim to achieve an award.” www.tectransnational.com
